Shipping Policy
Processing time:
Orders are processed within 1–2 business days (excluding weekends and bank holidays). Orders placed on weekends or holidays will be processed the next business day.
Shipping options & times:
• Standard (Royal Mail / Evri): 2–4 business days after dispatch.
• Express (optional): 1–2 business days after dispatch.
Shipping costs:
Shipping costs are calculated at checkout. We offer free standard shipping on orders over £50.
International shipping:
We currently ship to the United Kingdom. If/when we ship internationally, additional customs duties and taxes may apply, these are the responsibility of the recipient.
Lost or damaged parcels:
If your order is lost or arrives damaged, please contact us at (youmeinfo934@gmail.com) within 7 days of the expected delivery date with your order number and photos (if damaged). We will work with the carrier to resolve the issue.
Return address:
If you would like to request a return please send an email to (youmeinfo934@gmail.com)